The Most
Frequently asked questions
At Sana Fashion Fusion, we believe that trust starts with transparency. Whether you’re a hotel, restaurant, or hospital looking to source quality textile products or a wholesaler, importer, supplier, or part of a trading company, we know you may have questions before placing a bulk order and we’re here to answer them all.
From fabric types and order quantities to customization and global delivery our Frequently Asked Questions cover everything you need to know. Take a moment to explore this section and gain clarity before making your purchase decision.
1. What products do you manufacture?
We manufacture a full range of textile products used in hospitals, hotels, and restaurants including bedsheets, towels, duvet covers, draw sheets, cushion covers, table linens, and more.
2. Can you customize the products?
Yes, we offer complete customization. You can choose fabric type, GSM, sizes, colors, stitching style, embroidery, and packaging according to your requirements.
3. Do you offer private labeling or custom branding?
Absolutely. We provide custom labeling, embroidery, and packaging solutions to match your brand identity. Whether you’re a trader or a direct brand, we can deliver finished products under your label.
4. What are your minimum order quantities (MOQ)?
Our MOQ depends on the product type, but we also offer flexible MOQs for repeat buyers or those testing a new order. Get in touch for specific product MOQ.
5. Can I get samples before placing a bulk order?
Yes, we provide samples so you can check quality, material, and finishing before confirming your bulk order.
6. Do you offer organic or recycled fabric options?
Yes. On request, we offer organic cotton, recycled fabrics, and other eco-friendly material options. Please mention this when you share your order details.
7. How long does production and shipping take?
Production times vary based on order size and customization. On average:
- Production: 2–4 weeks
- Shipping: 1–3 weeks (depending on your location and shipping method)
We always provide estimated lead times before confirmation.
8. Do you export internationally?
Yes, we export globally especially to the USA, Canada, UK, and European countries. We handle all required export documentation.
9. Can you work with our freight forwarder?
Yes, we can either arrange shipping ourselves or coordinate with your preferred freight forwarder.
10. Do you provide full documentation for customs clearance?
Yes. We provide all necessary documents including Invoice, Packing List, Certificate of Origin, MSDS, COA, and any buyer-specific compliance paperwork.
11. What certifications do you have?
We work with certified processes and suppliers. Upon request, we can provide:
- OEKO-TEX®
- GOTS (for organic orders)
ISO or WRAP (if applicable)
Let us know what certifications your client or country requires.
12. How do you ensure product quality?
We have strict in-house quality checks at each production stage. Before shipping, all products are inspected to ensure sizing, stitching, labeling, and packaging meet your exact specifications.
13. Are your production practices ethical?
Yes. Our factory follows ethical labor practices, ensures fair wages, and provides a safe, clean, and compliant work environment for all employees.
14. Do you offer eco-friendly packaging?
Yes, we are reducing plastic usage and offer recyclable, biodegradable, or minimal-waste packaging depending on your needs.
15. Do you offer after-sales support?
Yes. We stay in touch even after shipping. If there’s any issue with the order or delivery, we’ll resolve it quickly and professionally.
16. How do I place an order or get a quote?
Just contact us with your product needs, quantity, customization details, and destination. Our team will respond with a quote and full details shortly.